Our Policies

Privacy Policy

Programmed recognises that responsible health and safety management is an integral element of our responsibility to our employees, contractors, clients, the community and other stakeholders. Programmed demonstrates its responsibility and commitment to providing a safe workplace through the following actions:

• Implementing a pragmatic risk management approach to health and safety by identifying and managing the risk exposures of our
• activities in conjunction with our clients
• Identifying, monitoring and complying with applicable health and safety laws, codes, standards and other regulatory obligations
• Setting clear and measurable objectives for the organisation to ensure continual improvement and to facilitate our objective of Zero Harm
• Facilitating consultation activities with all personnel and their representatives to ensure that all parties are involved in decision making
• processes which impact on their health and safety
• Disseminating health and safety information to all persons in the workplace and the provision of health and safety training, instruction
• and supervision to all relevant persons
• Articulating and measuring the health and safety roles and responsibilities of our people
• Ensuring that where multiple businesses share premises the safety of all personnel at that location is supported by the Safety
• Management System of the predominant business
• Implementing systems within our businesses to prohibit being affected by drugs or having a blood alcohol content reading in excess of
• zero while working
• Ensuring the accurate reporting and recording of all incidents, and taking all practicable steps to prevent recurrences.
• Regularly monitoring the objectives of this policy to ensure their effective implementation
• This policy applies to all activities undertaken by Programmed.

Chris Sutherland

Managing Director

Programmed is committed to ensuring each division establishes pragmatic and robust management systems to improve our services,

enhance customer experience, support innovation, drive efficiency and meet the objectives of the business.

Our Management system Commitment

• Programmed is committed to promoting awareness and continual improvement in pursuit of the highest quality standards in
• everything we do
• We are committed to meeting our customers’ expectations with the quality of services as well as complying with the requirements of
• ISO 9001
• To support the delivery of our quality commitment we are dedicated to continual training and development of our people in order to
• maintain the highest level of skill and expertise

Measurement, Analysis and Improvement

• Our management systems will focus on standardised business processes that best fit the divisional activities and will enable regular
• feedback to the Group on compliance performance
• The processes embodied within the divisional management systems, will be used to meet set measureable quality objectives
• including meeting the expectations of customers, community and other stakeholders, while focusing on improvement
• This policy applies to all activities undertaken by Programmed.

Chris Sutherland

Managing Director

Programmed recognises that responsible environmental management is an integral element of our responsibility to our clients, the

community and other stakeholders.

To achieve Zero Harm to the environment we will:

• Ensure that all persons who can affect environmental performance are aware of and comply with their environmental responsibilities
• Commit to meeting our compliance obligations
• Undertake to protect the environment including the prevention of pollution and environmental harm
• Aim to include a life-cycle assessment when procuring goods and services
• Commit to continual improvement to be achieved by responding to monitored facts and data
• Commit to planning actions to achieve environmental objectives

This policy applies to all activities undertaken by Programmed.

Chris Sutherland

Managing Director

Programmed's Code of Conduct

Group Whistleblower Policy

We’re proud that we have received our labour hire licence to provide staffing services in Queensland.

Protecting the safety and rights of our people is paramount and having this licence demonstrates our commitment to our workforce.