PROGRAMMED GROUP
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FAQs

General

1.

What is the Programmed Group ASX Code?
2. Where is Programmed Group Share Registry? 
3. How do I contact the share registry? 
4. Do I have to notify the share registry of my tax file number? 
5. How do I access information about my shareholding? 
6. What information about my shareholding can I access online? 
7. Can I receive correspondence from Programmed Group by email? 
8. How do I buy or sell shares? 
9. How can I get a copy of the Programmed Group Annual Report? 
10. How do I remove my name from the Annual Report mailing list? 
11. How do I change my name? 
12. How do I change my address? 
13. If I have a complaint who can I contact? 
14. How can I transfer shares to another member of my family, or any other person? 
15. Where can I find the current share price? 

Dividends

1. What are dividends? 
2. When are dividends paid? 
3. In what currency are dividends paid? 
4. What is the 'ex dividend rate'? 
5. What is the dividend 'record date'? 
6. Do I have to pay tax on my dividends? 
7. Where can I find the DRP Rules? 
8. Can I receive Programmed Group dividends as shares instead of cash? 
9. What do I do if I haven't received my dividend cheque? 
10. Can I have my dividends deposited directly into my bank account? 

FAQs Integrated Group

1. I held shares in Integrated Group Limited. What happened to them? 
2. What was the value of the shares in Integrated at the time of the merger? 
3. When was Integrated delisted by the ASX? 
4. How was the Scheme of Arrangement approved by Integrated shareholders? 

 

General

1.

What is the Programmed Group ASX Code? 
The Programmed Group ASX code is PRG                          

2. Where is Programmed Group Share Registry?
The Programmed Group share registry is maintained by Computershare Investor Services Pty Ltd
Address: Yarra Falls, 452 Johnston Street Abbotsford, Victoria AUSTRALIA 3067 
3. How do I contact the share registry?
You can contact Computershare on 1300 85 05 05 (toll free) or visit the Computershare website
4. Do I have to notify the share registry of my tax file number?
You are not required to notify the share registry of your tax file number (TFN), however, if you choose not to disclose your TFN, Programmed is obliged to deduct tax at the top marginal rate (plus Medicare levy) from any dividends paid to Australian registered security holders. To update and/or provide your TFN to the share registry please visit the Computershare website for details. 
5. 

How do I access information about my shareholding?
You can access your shareholding information through the Shareholder Services section of this website by clicking on the Login Holder link. This will re-direct you to the Computershare Investor Centre. You will need your SRN/HIN/Holder Number to confirm your identity before accessing your shareholder details.
OR
You can contact Computershare on 1300 85 05 05.

6. What information about my shareholding can I access online?
By accessing your shareholding information online, you will be provided with the number of shares you currently hold, the dividends you have recently received and whether your tax file number has been recorded. 
7. Can I receive correspondence from Programmed Group by email? 
You can advise Computershare via the website to request that all correspondence is sent to you by email. Computershare will ask you to provide this email address - you area also able to change your email address online.
8. How do I buy or sell shares?
Shares need to be bought or sold on the Australian Securities Exchange (the ASX) – otherwise known as the “share market’. You will need to use a share-broker to buy or sell shares on your behalf. If you are buying shares, you will generally need to pay the share-broker promptly after the shares have been purchased. A share-broker usually takes one day to complete the trade and three days to send the funds to you when shares are sold. When you instruct the broker to buy or sell the shares, you can ask for either a certain price or to trade “at market” (this means you are prepared to buy or sell at the current market price, which is usually the quickest way to sell the shares).  
For further information click here to visit the ASX ‘First time investors’ page
9. How can I get a copy of the Programmed Group's Annual Report?
You can download the Programmed Group's Annual Reports from the Financial Reports section of this website.  
10. How do I add or remove my name from the Annual Report mailing list?
You can advise Computershare via the website to request that the Annual Report is to be sent to your mailing address or via email. You can also choose not to receive an Annual Report.
11. How do I change my name? 
You must information our share registry if you change your name. Please visit the Computershare website for information about how to do this.
12. How do I change my address?
You must inform our share registry of any change of address. As there are a number of ways you can do this please visit the Computershare website for further details.  
14. If I have a complaint who can I contact? 
The Programmed Group values its investors. If you have a complaint you may contact us by phone, via our feedback form, or in writing. All complaints received will be handled in a fair, confidential and responsive manner.
Phone: 61 3 9538 1800
Feedback Form: Click here to submit a complaint
In writing: The Company Secretary, Programmed Maintenance Services Limited
Level 3, 100 Dorcas Street South Melbourne, Victoria AUSTRALIA 3205 
15. How can I transfer shares to another member of my family, or any other person?
You can download a “Standard Transfer Form” from the Computersharewebsite, complete this form with the details of the number of shares to be sold to the purchaser and the signatures of both yourself and the purchaser, and then send it to Computershare for processing. The sale of the shares is likely to result in a taxable event for you, and you should seek appropriate independent financial advice. 
16. Where can I find the current share price?
The Programmed Group (ASX code: PRG) share price is reported in most Australian daily newspapers. In addition, information on the recent movements in the share price is available from the Investor Centre of this website or by visiting the ASX website.  

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Dividends

1. What are dividends?
The dividend is the amount that directors of a company propose to pay out of the profits to its shareholders. Dividends can be thought of as the income that shareholders receive from their investment. Dividends are quoted on a per share basis. 
2. When are dividends paid?
The Programmed Group pays dividends twice a year, an interim dividend and a final dividend, usually in January and July. When the financial results for the half-year and full year are announced, the amount of dividend to be paid to shareholders is also announced. The dividend is paid to everyone who holds shares on 'the record date'. The directors set the amount of dividend payable on each share.  
3. In what currency are dividends paid?
Dividends are paid in Australian Dollars. 
4. What is the 'ex dividend rate'?
The ex-dividend date is a specific date, occurring after the dividend has been announced, after which buyers are no longer entitled to receive the last declared dividend. This is known as going 'ex-dividend' and before this date the shares are said to be 'cum-dividend'. If you buy shares before the ex-dividend date, you are entitled to the recently declared dividend. If you purchase shares on or after that date, the previous owner of the shares is entitled to the dividend. According to Australian Stock Exchange Listing Rules, shares are quoted on an cum-dividend basis four clear business days before the 'record date' and then change to an ex-dividend basis.
5. What is the dividend 'record date'?
This is the date when Computershare closes the register to prepare for the dividend payment. A person's shareholding must be recorded on the register on this date to receive the last declared dividend. The record date normally falls about two weeks before the dividend is paid. 
6. 

Do I have to pay tax on my dividends?
The basis of the Australian dividend imputation system is that when Australian resident shareholders receive dividends from a company, they may be entitled to a credit for the tax paid by the company in respect of that income, depending on the tax status of the shareholder.
The application of the system results in the tax paid by the Company being allocated to shareholders by way of imputation credits attaching to the dividends they receive. Such dividends are known are franked dividends. A dividend may be partly or fully franked. Shareholders include the dividends received in their taxable income for any one year, and can then deduct the imputation or franking credits from the total income tax calculated on their total taxable income. Shareholders should obtain independent financial advice on franking credits as individual circumstances determine the extent of individual benefits.
The current dividend paid by Programmed Maintenance Services Limited is fully franked and the imputation credits attached to the dividend are shown in the Dividend Statement provided to shareholders.  

7. 

Where can I find the DRP Rules?  
You can download the Programmed Group's DRP rules from the Dividends section of this website.

8. Can I receive Programmed Group dividends as shares instead of cash?
The Programmed Group Dividend Reinvestment Plan (DRP) is currently active, which means shareholders can receive dividends in either cash or shares at this time. The Board of Directors may decide, in accordance with the DRP rules, to suspend the DRP for a future dividend payment - this would mean that you would only receive your dividend in a cash payment.
9. What do I do if I haven't received my dividend cheque?
If you have not received your dividend cheque please contact the share registry Computershare or contact 1300 85 05 05 for further information. 
10. Can I have my dividends deposited directly into my bank account?
Yes, you can instruct our share registry Computershare to pay your dividends directly into a nominated bank account or other financial institution in Australia. Please visit the Computershare website or contact 1300 85 05 05 for further information. 

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FAQs Integrated Group

1. I held shares in Integrated Group Limited. What happened to them?
On 12 February 2007, Programmed Group and Integrated Group Limited (“Integrated”) announced a proposal to merge the two companies by way of a scheme of arrangement (“the Scheme”). The Scheme was approved at a meeting of Integrated shareholders held on 10 May 2007. Following various regulatory requirements, Integrated and its subsidiaries effectively became part of the consolidated entity on 7 June 2007. On 7 June 2007, Programmed paid the Scheme consideration of $1.25 in cash and 0.26 of Programmed's fully paid ordinary share for each Integrated share, thereby acquiring 100% of the voting issued equity of Integrated. Accordingly, if you held shares in Integrated on 7 June 2007, you received $1.25 per share in cash and became a shareholder in the Programmed Group.  
2. What was the value of the shares in Integrated at the time of the merger?
The value of shares in Integrated on 7 June 2007 is calculated as:
Cash component per share = $1.2500
Value of share exchange with PRG
- 0.26 multiplied by $5.78 (the price of one PRG share) = $1.5028
Total value of IWF share on 7 June 2007 $2.7528  
3. When was Integrated delisted by the ASX? 
Following the completion of the scheme of arrangement on 7 June 2007, Integrated was de-listed by the ASX on 15 June 2007.
4. How was the Scheme of Arrangement approved by Integrated shareholders?
Following the announcement of the proposal to merge by scheme of arrangement on 12 February 2007, Programmed and Integrated worked together to produce a “Scheme Booklet” that was sent to all Integrated shareholders in early April. A shareholder meeting was held on 10 May 2007 at which Integrated shareholders voted in favour of the proposed acquisition of all of the issued shares of Integrated by Programmed under a Scheme of arrangement between Integrated and its shareholders (Scheme). The result was consistent with the unanimous recommendation made, in the Scheme Booklet, by the Directors of Integrated to shareholders to vote in favour of the Scheme. The Scheme was approved by the Federal Court of Australia at a hearing on 25 May 2007.  

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